Contact poshmark customer service email. ; Select Account Info.
- Contact poshmark customer service email I really like the site. When you email support there is either some form of AI, or customer service agents with poor English reading comprehension using copy and paste responses. If it didn't come from one of their customer service emails, definitely report it. com . We're here to help! What will help my listing sell faster? What is Make an Offer? What is a Posh Bundle? How does Poshmark comply with the CCPA? What payment methods does Poshmark accept? Can I get a refund if I no longer have the card used? Can I receive a refund if I used Affirm? Can I return a purchase on my own? Can I use a prepaid card? Dec 9, 2024 · Contact Poshmark customer service for your customer service needs. + Poshmark: Buy & Sell Fashion phone number You can change your email address directly through your Poshmark account. Go to your Account Tab (@username). On replying back, the next email usually seems like a custom response from a real person. Phishing scam. Find help & support articles, chat online, or schedule a call with an agent. How do I file a complaint with Poshmark? Complaints can be filed through the Poshmark help center by submitting a support ticket or emailing support@poshmark. 99/mo fir yur "service". Select on your email address. Jan 3, 2025 · Choose Email Notifications. Feb 29, 2024 · Poshmark has a 72 hour window for the buyer to rate the purchase. Poshmark Hi, Thank you for using Poshmark. Promotional email — Bolt Why it stands out. Nov 22, 2024 · Exclusive authentication service & customer support. We’ll get back to you between 3am and 7pm EST, Monday to Friday. App - Live chat: You can start a live chat session with us through the App, under Profile > Help > You can contact us > Live chat. Helpful Report (5 days ago) Customer Support Center Hello, I have been selling on Poshmark for a while now and this is my first negative experience. (It's been 45 days, for God's sake) You can see the response of Poshmark customer service in the attachment. , Poshmark size and customer service # line are a complete and total disaster Oct 31, 2024 · Poshmark has virtually no customer service. I’m considering leaving the site. Email always answers me within 24 hours. You will receive a one-time use verification code to enter on the verification screen. How to identify phishing emails, text messages, phone calls, and websites Customer Support Center Sep 19, 2023 · In this tutorial video, I will simply show you how to contact poshmark support. Feb 16, 2023 · Customer service is through email. Description: Warning! Sales transactions are photographed/recorded to ensure buyer and seller protection. Toggle the On/Off switch to update Shop Women's Lilly Pulitzer Pink Size S Tops at a discounted price at Poshmark. Find emails and phone numbers for 300M professionals. Poshmark agreed and told her to return it. for more information Connect with us My response times from them have been 2-4 business days and I only contact them once per method (email vs. Understanding the customer service offerings on Tradesy and Poshmark is fundamental for both buyers and sellers. Spelling and grammatical 14 Poshmark Customer Service jobs available on Indeed. Fast delivery, full service customer support. Buyers should contact Poshmark’s customer service to confirm if the email is legitimate. I’m ready to buy on Poshmark, but I’d love to see a few additional pictures to feel more confident. Call me old fashioned, but I'd rather speak to a real live human being. Poshmark is a horrible plant form that does not have a contact number to call for any I'm sorry to inform you that Poshmark does not offer a live chat option for customer support. There are a ton of posts in this sub of people complaining about non-existent support and then when you ask them for details, they say it's been less than 24 hours and they've been repeatedly re-sending their initial email, which seems to slow down a response. I am not Customer Service, but I am ready to help and advise you. BBB does not endorse any product, service or business. Select Account Info. 3 stars: 'I was a long time buyer/seller on Poshmark. Poshmark's customer support team primarily handles inquiries through their website or app. com for Gift Card customer service and balance information. Select Notifications. The Freeshipping. WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service for all package inquiries. Please be sure to forward the original phishing email rather than sending screenshots. How to reach Poshmark customer support pretty quickly! #poshmark#ThankYou Oct 14, 2024 · Call Poshmark: Buy & Sell Fashion customer service faster, Get Support/Help, Pricing Info and more. The only way to contact their customer service team is through email or phone. Customer Service deserves a poop emoji for helpfulness! I would give a poop emoji if I could. To contact Poshmark customer service and report a hacked account, follow these steps: Exclusive authentication service & customer support. If you see someone pop up on your Posh Ambassador list who is violating our Terms of Service, please contact Poshmark Support. ; Select Account Info. I’m on business day 8. Search by name, job titles, seniority, skills, location, company name, industry, company size, revenue, and other 20+ data points to reach the right people you need. Have questions or comments about products, orders, shipping, registries and more? Contact customer service online or over the phone for assistance. The email threatens account suspension or closing if requested information is not provided. After submitting a report, the report will automatically be sent to Poshmark’s moderation team for review. The email, text message, or caller asks you to provide or confirm sensitive information, such as passwords, social security numbers, credit/debit card numbers, and other account numbers. Buy, sell and discover new and secondhand style. Sold by hilarywren11. Poshmark enable scammers. Update your Poshmark email settings from your web browser. You may have some luck by contacting Poshmark via social media such as Twitter. I will only communicate via Poshmark and will not text or email to personal numbers/accounts. If you have added your phone number to your account, you will receive your codes via SMS text. It sucks that the only option you have to communicate with Poshmark is email. If your email address and phone number are correct, check your spam folder and add accountsecurity@poshmark. Mar 7, 2024 · Description: Prom dress, worn once for about 3 hours. Please let me know, any time, when you are online and quite ready to begin, at any time that is convenient: Your email address will not be published. Posted by u/[Deleted Account] - 72 votes and 17 comments If your method of contact is via email, please check your spam folder and add accountsecurity@poshmark. Great shirt for a great price. Fax numbers Primary Fax: (866) 269-5111. To better assist you, may I know the nature of the issue you're facing with Poshmark? Customer: Stopped my ability to place offers. BAD!!! Business. Free 1-3 day shipping for a limited time. Luckily, they emailed me back once before, but it was a copy and paste answer haha/ And i guess in my case 100% of my sales are for this service, since none of my payment is released lolol Oct 14, 2024 · Call Poshmark: Buy & Sell Fashion customer service faster, Get Support/Help, Pricing Info and more. Overnight I have received 18 suspect emails from people who claim to be from Poshmark telling me congratulations my item has sold and to put a link in my url that they provide. Accepted file types are: . Once you purchase the AMEX prepaid card/Visa prepaid card/ vanilla card you email us the images back and front along with the receipt,once we receive this we would add the prepaid card to your poshmark account,hence forth once every customer has a prepaid card attached to their account there would be no any chance of rip offs. Pants shell is 100% wool; lining is 100% Acetate; zip up button closure with inside hook and button also; cuff button that can be taken In the automated email from poshmark, for the email address change, they include a link for "if you don't recognize this change, click here" etc. Send an e-mail to landsend@landsend Poshmark doesn't offer any customer service. Especially if unauthorized purchases have been made. Tradesy takes pride in delivering top-notch customer service. What they have seem to have is a group of people who are on here for the sole purpose of scamming people. The email, text message, or caller offers something that seems too good to be true. Description: 😢. Poshmark took a long time to decide, by which time I had left for my vacation. I guess open a PayPal dispute? Basically, $3 for free shipping, $19. I hope it’s resolved soon and you get your hard-earned money! I have only had them send me checks through the mail, so I don’t have any advice for your situation. Spelling and grammatical Exclusive authentication service & customer support. png, . Customer Service is Horrible! I have been a seller for many years, and I am about ready to quit due to customer service support. There’s no phone service yet. com, a for-pay third-party expert advice service. Let’s explore the support mechanisms and policies on these platforms. PM guidelines state payment is automatically released within 3 days of delivered status. Please contact Poshmark Support if: I presented my evidence for this untrue allegation. How to stop getting emails from Poshmark in a browser. Contact our support team. However, if the item was accurately described and you simply changed your mind, Poshmark does not accept the return of used items. Get the app http://bit. On the left-side menu, select Account Info. Similar to the many reviews on this site, I concur that Poshmark is an awful Platform - protecting profit (sellers) over the integrity of their policy and customer (buyer) care. I immediately filed a complaint. Email is the only contact method, and it can be a pain to wait 24-48 hours for a response. Why don't they have a customer service phone number to call? I mean one that actually works. For refund or customer service inquiries please contact poshmark@giftcardhelp. By listing its advantages, the email emphasizes the value We recommend that you first double check that we have your correct email address. Like, did not even read my email or look at the tracking info. I sent an email to customer service today. Then the unresponsiveness occurs again once you do email them. You could comment on the item she purchased: "@username All returns and refunds must be approved by Poshmark PRIOR to shipment. Just want to chat? Customer Support Center Poshmark currently only offers email support. Focus on benefits: The email effectively highlights the key benefits of using a Bolt Work Profile. com offer popped up on THE POSHMARK ANDROID APP! not a browser, not an email. If you believe that you may have been a victim of the phishing attempt or need a response, please send an email to support@poshmark. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. Aug 5, 2024 · You can contact Poshmark customer service by submitting a request through its help center on the website or app. I revived a fake and damaged item. Customer Service. Then Poshmark will get the notification and cancel the sale. Idiot not have a clue why! Follow the password reset instructions included in the email you receive. Use official support channels. To change your email address: In the app. A day later, Poshmark sided with the buyer for a refund. Every time I contact their customer service through email I immediately get an answer from them. Never share account details. My name is Melissa, and I'm a Poshmark customer service representative, this is to inform you that you just received a payment from Lucas Wendell which has been successfully debited from the buyer’s account and it cannot be reversed or canceled for security reasons. Sold by wheels. On the web. Sold by raelynn20. I've been trying to contact Poshmark Support Center for the past whole week and i keep getting the same message you will contact me in 24 hrs. com with a clear description of the issue and the original email attached or forwarded. Description: Brand new with tags, only worn once to try on. We have changed some of our rules and regulations to ensure our clients (both buyers Poshmark recently removed one of my listings saying it’s fake even though my item has serial numbers/a dust bag. Our team can give you expert advice across all our beauty brands. Mar 18, 2015 · Looking for a response from an email you sent almost a week ago? Check your spam folder before reaching back out to us! Add the following emails to your contact list to ensure our emails make it through to you: support@poshmark. They are providing ZERO customer service. Shop Men's Hugo Boss White Size XL Tees - Short Sleeve at a discounted price at Poshmark. Here are some brilliant customer service email examples from companies we’ve interacted with. 1. " Poshmark. ; Select My Profile. It's actually beyond words how utterly terrible it is. We recommend that you first double check that we have your correct email address. If they don't, Poshmark will release funds so the buyer gets paid. I am receiving numerous messages, all similar that say something like “ Hey! I’ve got my eye on this piece, and it seems like a great match for me. There has been some awful spam on the app the past few days and it might be happening through email too. But they have always promptly sent the check for the right amount. The first response I receive often feels very canned and doesn't always address my question/issue. To report a listing: In the app. Please visit poshmark. Do not provide your password or sensitive information to anyone. 8). On the site I found after searching that they’re saying up to 7 business days. How Can I Contact Poshmark Customer Service? If you need assistance or have questions regarding returns, you can contact Poshmark customer service via email at [email protected]. Although I received your shipment, I'm unable to assist you unless you contact Poshmark customer service. Verification codes can only be used once and expire after 5 minutes. Was this information helpful? I presented my evidence for this untrue allegation. Select the listing. Questions? Check out our Support Center for FAQs and quick answers. Select your profile picture in the top-right corner. Thank you for your understanding. Exclusive authentication service & customer support. Click your Profile image in the top corner. & Canada): 1-800-963-4816 Send an Email. Apply to E-commerce Specialist, Assistant Manager, Stylist and more! I DM them on Twitter when its urgent and get a response in 4-6 hours. Description: Official User Forum. Poshmark customer service are acting like they've never heard of this before. She wanted a partial refund to get it dry cleaned. Poshmark allowed the buyer to send me back an item that the buyer damaged to push the case. Help Center. Here’s how: Log into your Poshmark account. Select My Profile. + Poshmark: Buy & Sell Fashion phone number poshmark customer service contact phone number Poshmark has zero customer service or integrity, stealing money. If a buyer says they are having problems, contact Poshmark support yourself to confirm this. Our team will investigate and take the Stay tuned for 🎉 live shows and 💎 exclusive deals—don’t miss out, like ️ now! $499-$599 luxury bag deals LV, GUCCI, MCM and more! 🚨Welcome to our live sh Following is an email I sent to the Poshmark Executive Team, to which I have yet to receive a reply, AFTER my request to return a purchase was denied: Dear Poshmark Executive Team, I am contacting you regarding an extremely disappointing recent experience that has severely damaged my impressions of your Customer Relations Management team, as Customer: I am on the Poshmark app. Poshmark is not for sellers. So I did, which leads me to a login screen, where I can't login because the person obviously changed the password. The holidays have been over for 10 days! This company needs to be investigated. The email requests to verify or supply sensitive information such as passwords, credit card/banking information, or shipping information. Altered for 5’ 1” wearing a 4inch heel with a 1 inch platform. They advised me that my products were fake and that I could contact USPS and get my product back if I wanted. She received it and immediately filed a case because she says it smelled like mold and mildew. This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. 2. See all the best ways overall to get in contact with Poshmark: Buy & Sell Fashion ASAP. Get online support for Xfinity products & services. I don’t know what to do. Requesting free return and money back on my credit card. 2,129,529 likes · 20,033 talking about this. I would check where the email came from and maybe reach out to Poshmark asking for more information. Poshmark needs to wake up and take a tip from Amazon. Posted by u/ImpulsiveMuller - 27 votes and 42 comments Customer Service Menu. Tried reaching out to contact provided by Poshmark and guess what, they sent me a canned email back telling me that because of the holidays they are backed up. Description: Showing bingo items Stay tuned for 🎉 live shows and 💎 exclusive deals—don’t miss out, like ️ now! $499-$599 luxury bag deals LV, GUCCI, MCM and more! If your method of contact is via email, please check your spam folder and add accountsecurity@poshmark. txt. social media). Sorry you’re going through this. Excellent condition. Dec 23, 2024 · This could lead to stolen personal information. Description: Multi colored granny square purse handmade by me. Many people don't feel comfortable uploading their driver's license or passport - especially since Poshmark has had data breaches before, and aren't Shop pszabunia's closet or find the perfect look from millions of stylists. This Gift Card is issued and administered by TGCM PSMK. Scammers fake Poshmark pages or notifications and send them through text or email. Select Report this Listing. IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. Sold by hunterlee29. To do this, in the app, select the three dot menu () in the bottom right-hand corner, or on the web, select Help > select Invite Poshmark Support > select Yes to confirm. Consumers say: Purchased product is not meet the requirement. Apr 14, 2022 · How do you contact a Poshmark seller privately? The only way to contact a Poshmark seller completely privately is to locate the item under “my purchases” and hit “message seller” after the purchase. Call or text us (U. Please contact Poshmark Support if: Ignore comments/messages that request you to email pictures. Email: Use this form to submit a request, and we will get back to you by email as soon as possible. jpg, . Sellers has been very good and fare, the items I bought had arrived very well packaged and as described. com consumer reviews, complaints, customer service. Update your preferences. With email support we can: Instantly view your listings, account activity, tracking information, and any other information we may need to troubleshoot effectively. Select your Account Tab (@username). com. Verify there are issues. I… Hi, welcome to JustAnswer. Visit the post for more. Stafford Men’s Black Wool Suit - Jacket: 42 Long; Pants: 34x32. ~ Video Chapters:0:00 Intr Contact Us Send Message: Mar 18, 2015 · Add the following emails to your contact list to ensure our emails make it through to you: support@poshmark. Select the Chat Us option on this page. Enter in your new email address I fell for this one in the US. The weirdest thing is that Poshmark shows no sales. I sold a purse. However, it’s important to note that they do not assist via telephone For security reasons, please ensure you're contacting us from the email address linked to your Depop account. Businesses are under no Apparently you can email them and ask for a different way, and they'll ask you for something like a bank statement for the payment card you're using (and you can black out your personal info). However, as you mentioned, their email support may take more than 24 hours to respond on weekends. and it's the same thing over and over, what type of support center is this, terrible service, very unprofessional, lack of response and no consideration whatsoever. On average, it takes 3 days to get a response via email. Anna; Ignacio; Natalie; Natalie 15 Poshmark Customer Service jobs available on Indeed. These emails look real, matching Poshmark’s format, but the email address won’t be from Poshmark. Description: Stay tuned for 🎉 live shows and 💎 exclusive deals—don’t miss out, like ️ now! $499-$599 luxury bag deals LV, GUCCI, MCM and more! I has been buying and selling in Poshmark for several years already. Aug 26, 2024 · Five customer service email examples. Discover the ins and outs of Poshmark customer service! From resolving disputes to optimizing buyer satisfaction, master the art of support. Fast shipping and buyer protection. It was well past 72 hours, and I had not been paid and the buyer didn't rate the purchase, so I sent a message to Poshmark requesting to get paid. Description: 🦃💘🔥50% OFF BLACK FRIDAY SPECIAL W ELIF Stay tuned for 🎉 live shows and 💎 exclusive deals—don’t miss out, like ️ now! $499-$599 luxury bag deals LV, GUCCI, MCM and more! I know that Poshmark authentication is shit, so I’m aware that Poshmark has very little to offer in terms of guaranteeing that the bag is real, but there are still some protections involved with keeping things on the app, such as contributing to the seller’s reputation via ratings and having Poshmark there if it is fake. Poshmark customer service is lacking. Your account may be at risk for obliging to the potential customer’s request. Sold by sandraking628. As an aside blowing up anybody's email is a terrible idea. The CVV code is used to verify that you have the physical card in your possession and helps reduce the risk of debit or credit card fraud. I had to contact support 3 days ago and they answered like always, so i don't think "something is up" with Poshmark. Dec 12, 2024 · Below is an email I sent to both the Poshmark Customer Support And specific members of its Executive team, including the CEO: Dear Poshmark Executive Team, I am contacting you regarding an extremely disappointing recent experience that has severely damaged my impressions of your Customer Relations Management team, as well as my business Exclusive authentication service & customer support. That email said I’d get an update in 24-48 hours. You can change your email address directly through your Poshmark account. 723. giftcardhelp. Poshmark. 800. So just make sure to watch this video till the end. This latest fiasco made me realize that my time & effort is not valued. I am Expert Russell, & I will try to provide the right answer to your Poshmark address change question. I saw the email on my account is wrong. ly/Get_Posh1 Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. To view or edit your email address: In the app. For most debit or credit cards, the CVV code is a 3-digit number on the back of the card, usually next to the signature panel. Second, here are the reasons considered invalid for refunds: The item does not fit the buyer. Poshmark customer service is crap. Literally none of the support agents seem to understand English beyond a few basic words and just give canned responses like "We are in striving to be helpful of assistance to you, thank you for being of customer" or something barely legible, then repeatedly fail to understand simple questions or descriptions of a problem. [redacted] 15, and no email or any form of Customer: Is this Poshmark ( purchase customer service? Technician's Assistant: I understand you're reaching out about Poshmark. com and orders@poshmark. com opened in December 2012. In all of the years I have been active, it wasn't until recently that my funds started to not be automatically released Poshmark currently only offers email support. Phone numbers cannot be provided by a Voice over Internal Protocol (VoIP) service as Poshmark is unable to verify VoIP numbers. We ask that you do not directly engage with the listing, comment, or user as this can cause problems for all parties involved. com to your contacts. You can’t talk to a rep directly, only wait for their reply. com has 3 locations, Additional Contact Information. Jacket is 100% Wool, lining is 100% Acetate, two button closure; inside pockets. Reach out via phone, email, or social media. Read on for more details… 2,843 reviews for Poshmark, 1. Shop Women's Size OS Clutches & Wristlets at a discounted price at Poshmark. Select Account Settings. Requesting to email or text is against Poshmark’s TOS and they really crack down on that. Choose Email Notifications. Sep 16, 2024 · This Gift Card is not redeemable for cash or credit nor will be replaced or refunded except where required by law. Customer Service Sucks! I just quit Poshmark due to horrible customer service support, or lack thereof. A review of complaints was completed in February 2024. I said she should return the dress for a refund. The email or text message contains links to websites that are not Poshmark. I had someone buy a nwt dress from me. All support agents are ready to answer your questions and the response time is typically 1-2 business days. Customer Support Center Aug 3, 2021 · Once a claim is filed, the Poshmark customer service will review the case before awarding the full refund to the buyer. Contact Poshmark Support if you are still experiencing issues. Before the purchase, you can send a public message or a semi-private message using the bundle feature. Refrain from sending multiple emails Please note that emailing Support once is sufficient and that emailing multiple times actually causes a delay in response time because we respond to emails in the order Customer Service Communication Channels You can contact Poshmark by Email and Live Chat. Tips for a Better Buyer Experience Jun 4, 2019 · HOW TO SPOT A FAKE POSHMARK EMAIL | AVOID GETTING SCAMMED JUNE 2019 // Not all emails are from Poshmark! You need to know how to spot a fake Poshmark email & POSH MARKETS All All Women Men Kids Home If your email address and phone number are correct, check your spam folder and add accountsecurity@poshmark. The buyer opened a case and said the purse was great but no dustbag included (the listing never stated there was a dustbag included) and Poshmark sided in her favor (pretty ridiculous if you ask me). Poshmark is a horrible plant form that does not have a contact number to call for any It’s so frustrating to not be able to talk to someone at Poshmark. Customer: I just starting listing as a seller on Poshmark. If you feel that the issue has been resolved at any time during the conversation, you can close the case to remove the Support Agent. Ignore requests to contact outside email addresses. Apply to E-commerce Specialist, Assistant Manager, Stylist and more!. Complaints on file concern issues with returns and refunds. Description: Showing bingo items Stay tuned for 🎉 live shows and 💎 exclusive deals—don’t miss out, like ️ now! $499-$599 luxury bag deals LV, GUCCI, MCM and more! Exclusive authentication service & customer support. 2889 or chat with a specialist during the hours below: Monday-Friday: 10:30am-8:30pm ET I clicked order not received on the app and sent them an email saying the tracking info shows it was delivered to the wrong location and I did not receive it. Tradesy. Description: Stay tuned for 🎉 live shows and 💎 exclusive deals—don’t miss out, like ️ now! $499-$599 luxury bag deals LV, GUCCI, MCM and more! Oct 4, 2024 · Poshmark has 8692 reviews (average rating 1. Sadly, even a supervisor can’t help with a speedy resolution. Description: Gorgeous silk top by Lilly Pulitzer is bright pink and long sleeved. Chat Us. . However, they do provide a phone number for escalated issues or seller disputes. Help Center; Contact Us. I tried to dispute it and it took over 2 weeks just to get an email telling me to send them a picture of my receipt 🙄 Their customer service has always been trash but tbh you might be lucky to get a response in 1-3 weeks. poshmark customer service contact phone number There are no automatic remedies for a hacked Poshmark account, but they do strongly suggest that you contact customer service if you suspect your account has been hacked. - Contact Us Please only select if you have come via the automated appeal email Click here to request an account deletion Click here to for P2B Account Concern The orders have already reached the customers, they can see this even if they look at the tracking number they gave themselves. Best decision EVER! I’m tired of not getting competent help or resolution. Select the Action Menu (). Please contact Poshmark Support if: They received it on 12-13 and didn’t notify me of potential delays until 12-16. *Hours vary by department. So the best thing once you catch the liar call your financial institution and dispute the charge. Either they are trying to scam you (most likely) or they don’t fully comprehend on how Poshmark works. Prices are good and fare. The sender's email address is not from an official Poshmark email address (@poshmark. They email me back saying the tracking says the package was delivered and to check around my house or my neighbor's houses. S. I’ve got no update. A group for anything and everything related to Poshmark! Share tips and tricks, make new PFFs, and banter about. Size 14. jpeg, . This is another tricky area with contact as a seller on Poshmark however, here is your workaround. I got no response from Poshmark. I recently quit because now I have to contact support each time before I can get my funds released. Sold by closet_wishlist. I tried to change it but need to use a verification code to do so but the code is being sent to the wrong email. Remember that emailing support does BBB’s file for Poshmark. App - Call us: You can access our local phone line through the App, under Profile > Help > You can contact us Exclusive authentication service & customer support. Sold by official_forum. Call 1. com). Dec 11, 2024 · Only communicate via Poshmark messaging. You can try calling Poshmark's customer support team at 1-***-***-****. Customer service contacts and company information. xxfd iklmxs awzj fzz hyjq osik reib jkr dnj emglkojz